At Probity Insurance Services we know it can be very frustrating when you have a claim that is not getting resolved. With that in mind, we request the privilege of helping you with any claims issues or questions you may have. Our team of customer service representatives works directly with the insurance companies and service providers on a daily basis and specializes in getting expeditious resolutions to many claims related challenges.
To initiate help with a claim, you can call our office at (408) 293-9923 and identify yourself as an employee of your particular company.
To initiate the process, they will request that you complete a HIPAA release form enabling them to discuss your claim with the providers and insurance companies.
Should the claim require scheduled follow up, you will be notified of any progress. Once the claim is resolved, you will also be notified with information regarding the final resolution.