What Our Clients Say


At Probity Insurance Services our greatest asset is our clients. The success of our brokerage over the past 19 years has been due to our very high client retention levels and our client’s willingness to refer us to their professional peers. Here is a small sample of what some of our clients have said about us:


Peter Banachowski

“Probity Insurance has one of the best service teams I’ve ever encountered while working with a broker. My phone calls and emails are answered at a breakneck pace and my questions/calls for actions are answered/taken care of as soon as I ask. After working with a very large broker company with horrible service, it’s nice to work with a company that cares so much about the needs of a non-profit like ours. Probity is like the Dunder Mifflin of insurance brokers. They’re personal, high quality, and efficient, everything you can ask for in an insurance broker.”


Subramaniam Koduvayur

“Probity’s representatives are exceptionally professional in their approach. They always provide their best of service and always makes it a point to clarify any information with details enabling the administrators to be confident in what they are doing. It is a pleasure to work with them.”


Rosemarie McGourty

“Our office has used Probity Insurance Services for several years now, and the reason being is the genuine peace of mind we experience with the service provided! Insurance and group benefit administration has always been a bit of a puzzle for most folks, however with the industry changes and the regulation changes over the last few years, it has become a fright! Probity Insurance Services takes the over-whelm out of the picture by sourcing what works, clearly laying out the options, and patiently explaining the process. While not all change is without a hiccup (or two!), Probity is there with you the entire process to see each renewal, change or transition to completion; and beyond if needed! Denise Curiel is a true gem, and her team is top notch. I could not recommend them any more highly, except to say ‘Thank You!’ for all that you do!”


Tim Kaabi

“I have been dealing with Probity Insurance for more than 10 years and my experience with this company has been nothing short of exceptional. It was always reassuring that no matter what the issue, the personnel would find a way to promptly and efficiently address and resolve the issues to my satisfaction. A company’s profile, reputation, and success is driven by the decisions and actions of its employees. To that end, the personnel has done a superb job to represent the Probity Insurance. A customer expects efficiency, accuracy, and problem resolution. Probity’s professionalism, honesty, due diligence, and prompt responses have been great example of how Probity has been providing excellent customer service, assistance, while managing my expectations at the same time. I am very impressed with Probity’s handling of my accounts and the honesty, knowledge, and professionalism to quickly understand the problem and offer a solution that could realistically be pursued.”


Kambiz Farnaam

“We have been using the services of Probity Insurance for the insurance needs of our small company for many years. The people of Probity Insurance have always been available and ready to answer the questions and find the best insurance alternatives for us. Whenever we needed an insurance certificate from them as required by our customers, it was prepared and sent to us the same day. We are extremely happy with their excellent service.”


Sam Hesami

“Probity Insurance Services is the perfect match for our startup. I have worked with Denise and Ramona, I am grateful for their support. So far I have seen nothing but professionalism, great customer service, and Kind attitude form their team. Last year we started using Probity Insurance Services, I wish we had switched to Probity Insurance Services earlier.”


Sarika Katkuri

“I appreciate their quick response.”


Natalie F.

Client Employee

“I was so fortunate that Probity Insurance has Kathy on their team. She helped me to resolve the dispute between my Health Provider and Health Insurance. The ordeal lasted for 8 months, and if it wouldn’t have been for Kathy, my credit would have been ruined. I would never have been able to resolve it on my own.”


Homer W.

Client Employee

“My company is getting new insurance. Denise, from Probity, came out to our office and went over the benefits. She was very helpful since insurance can be so confusing.”


Sarah B.

Client HR Contact

“Having to deal with health insurance issues is at the bottom of my list of things I want to do. However, Kathy at Probity has been fantastic. She helped one of our employees go from owing $9,000 for a surgery to having the entire procedure covered. She is extremely responsive and always happy to help. Kathy acts as our “benefits administrator” with immense competence. Highly recommended!”


Ries L.

Client HR Contact

“I have worked with Probity Insurance Services at two separate companies. Donna has always been terrific in getting us good rates on health insurance, workers comp, and general liability insurance. They also acted as our HR consultant, giving us advice on HR issues from time to time, all part of their terrific service.”


David Pascualy

“I needed to get a general liability insurance put in place because the property manager where I have my business required it on a short notice. Deborah took this on and understood how important it was and turned it around in less than a day. I really appreciated her effort as I was on a business trip at an industry convention where I was going to be tied up for 3 days. Well she got it done and interfaced with the property manager and landlord professionally to make sure it was all taken care of perfectly. Great Service!!!”

Kristin Boyce

“The customer service has been excellent. I had a few critical last minute changes to my policy and Sarah R. was excellent. She did a great job doing her research, giving me options and taking care of exactly what I needed.”

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