What Our Clients Say
At Probity Insurance Services our greatest asset is our clients. The success of our brokerage over the past 19 years has been due to our very high client retention levels and our client’s willingness to refer us to their professional peers. Here is a small sample of what some of our clients have said about us:
Peter Banachowski
“Probity Insurance has one of the best service teams I’ve ever encountered while working with a broker. My phone calls and emails are answered at a breakneck pace and my questions/calls for actions are answered/taken care of as soon as I ask. After working with a very large broker company with horrible service, it’s nice to work with a company that cares so much about the needs of a non-profit like ours. Probity is like the Dunder Mifflin of insurance brokers. They’re personal, high quality, and efficient, everything you can ask for in an insurance broker.”
Subramaniam Koduvayur
“Probity’s representatives are exceptionally professional in their approach. They always provide their best of service and always makes it a point to clarify any information with details enabling the administrators to be confident in what they are doing. It is a pleasure to work with them.”
Tim Kaabi
“I have been dealing with Probity Insurance for more than 10 years and my experience with this company has been nothing short of exceptional. It was always reassuring that no matter what the issue, the personnel would find a way to promptly and efficiently address and resolve the issues to my satisfaction. A company’s profile, reputation, and success is driven by the decisions and actions of its employees. To that end, the personnel has done a superb job to represent the Probity Insurance. A customer expects efficiency, accuracy, and problem resolution. Probity’s professionalism, honesty, due diligence, and prompt responses have been great example of how Probity has been providing excellent customer service, assistance, while managing my expectations at the same time. I am very impressed with Probity’s handling of my accounts and the honesty, knowledge, and professionalism to quickly understand the problem and offer a solution that could realistically be pursued.”
Kambiz Farnaam
“We have been using the services of Probity Insurance for the insurance needs of our small company for many years. The people of Probity Insurance have always been available and ready to answer the questions and find the best insurance alternatives for us. Whenever we needed an insurance certificate from them as required by our customers, it was prepared and sent to us the same day. We are extremely happy with their excellent service.”
Sarika Katkuri
“I appreciate their quick response.”
Ries L.
Client HR Contact“I have worked with Probity Insurance Services at two separate companies. Donna has always been terrific in getting us good rates on health insurance, workers comp, and general liability insurance. They also acted as our HR consultant, giving us advice on HR issues from time to time, all part of their terrific service.”